Friday, February 23, 2007

The Glitch

I wish I could tell you that I am writing this blog from my brand spanking new laptop computer. Unfortunately, I can’t! After an awesome birthday, there had to be a glitch. My birthday computer, which Eric ordered online, was supposed to be delivered on my birthday before 5:00 p.m., and my loving husband had been tracking it.

At 11:00 a.m., he checked the tracking and it said, “Delivered,” but it was not here. I didn’t think anything of it. I said, “Oh, they probably mark it delivered right before they bring it. I’m sure it will be here.” And we went about our day.

By 4:00, still no computer. Eric was extremely irate, and I was getting annoyed. Eric called, and the company told him that it had been delivered, and not only that, but someone had signed for it. My response? “Oh, crap.”

I immediately started trying to think of which one of our neighbors signed for my computer and then decided to keep it. Stalker Betty from across the street? The crazy alcoholic next door? I’ve got my eye on them!

The company said the person who signed for it signed, “KKK.” Other than being a little cryptic, I don’t know what the heck that means.

So, after Eric hemmed and hawed for a little while (without raising his voice), they said they would have someone from the “Resolutions” department call us back tomorrow. Unfortunately (or fortunately), Eric wouldn’t give me the phone. I immediately go into what my hypnotherapist calls “fight or flight mode” and I am ready to kick someone's sorry ass until they give me a resolution NOW.

I have since calmed down. Wine and ice cream cake helped. But, dude! Seriously! I want my computer! And someone else is sitting down with it right now looking up porn. Not. cool.


Jenn said...

Holy cow. That's a hell of a "glitch"! I would be out for blood if that were me. Good luck with getting an answer as to where your laptop went to!

Desert Songbird said...

I hate, hate, HATE when sh*t like this happens! I frequently have this problem because there is a house with the exact same house number as mine whose street name (which is a number like mine) kinda looks like mine when the damn UPS driver comes at night and can't read the street sign or the address on the stupid box.

Ugh. I can't tell you how many times someone at 12345 North ABC Street has gotten MY package, me who lives at 12345 North ACB Street.


Hope you get your new laptop soon!

ian said...

Good God that sounds exactly like what happened to me with my laptop. I was tracking it to arrive right before my vacation and it went from "Out for delivery" to "attempted delivery - no answer" with nary a knock on my door.

I was livid, let me tell you. UPS can bite my ass.


Sparky Duck said...

UPS and Dell cant seem to get there act straight. I got my laptop just fine, but my desktop and some extra bells and whistles ended up in the next state for some time.

hope it comes

Morgen said...

Is it wrong of me that I have a vision of Neila staggering from door to door at 3 AM, slugging from a bottle of wine, pounding on her neighbors doors with a jackrabbit screaming at the top of her lungs: "Where is my fucking laptop?!?"

Kara said...

Dang, that sucks! I hope they get it resolved soon! Maybe the delivery guy took it! Glad you had an otherwise good birthday :)

Crazy Working Mom said...

Crap! That does suck! I cannot believe that this has happened to you...especially now! Keep us posted.

Julie said...

First of all, I almost had a heart attack when I typed in and it said your page was not found! Then I clicked on the link in my blog and realized I used "this" instead of "that". I wonder why? :-) Glad to see your blog is right where it should be. I thought I was going to have to send out the blog cavalry!

Second, that blows. I really hope this gets resolved soon. Why must it always be a hassle??

Sunrunner said...

UPS sucks. We've been having problems with them for over a month. EVERY package that is sent to us by UPS has problems and we're just now getting things resolved from back in the beginning of January!!!